더블트리 바이 힐튼 빌록시

Somewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.

Awesome hotel !!

Small bathroom with small tub that requires step over into shower....dated. Generally a dated property

Screaming child The hotel was nice and clean. Check in was great. From the minute we got up to our room till we checked out we had to listen to a screaming kid in the room next door. Not very pleasant. There should be a section for families with children and a different section for people without children. Because of the constant screaming child it ruined our stay.

Room was clean and there were no issues. Facility was well maintained and we had an excellent breakfast

Ice machine not working on 8th floor. Info on refridge and microwave availability was not given at check-in. Staff was pleasant and courteous.